docs.datacontroller.io/docs/dci-troubleshooting.md

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# Data Controller for SAS® - Troubleshooting
## Overview
[Let us know](https://datacontroller.io/contact/) if you experience an installation problem that is not described here!
## Internet Explorer - blank screen
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If you have an older, or 'locked down' version of Internet Explorer you may get a blank / white screen when navigating to the Data Controller url. To fix this, click settings (cog icon in top right), *Compatibility View settings*, and **uncheck** *Display intranet sites in Compatibility view* as follows:
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![menu](img/dci-trouble1.png)