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<h1 id="data-controller-for-sas-troubleshooting">Data Controller for SAS® - Troubleshooting<a class="headerlink" href="#data-controller-for-sas-troubleshooting" title="Permanent link">&para;</a></h1>
<h2 id="overview">Overview<a class="headerlink" href="#overview" title="Permanent link">&para;</a></h2>
<p><a href="https://datacontroller.io/contact/">Let us know</a> if you experience an installation problem that is not described here!</p>
<h2 id="internet-explorer-blank-screen">Internet Explorer - blank screen<a class="headerlink" href="#internet-explorer-blank-screen" title="Permanent link">&para;</a></h2>
<p>If you have an older, or 'locked down' version of Internet Explorer you may get a blank / white screen when navigating to the Data Controller url. To fix this, click settings (cog icon in top right), <em>Compatibility View settings</em>, and <strong>uncheck</strong> <em>Display intranet sites in Compatibility view</em> as follows:
<img alt="menu" src="../img/dci-trouble1.png" /></p>
<h2 id="workspace-server-type-only">Workspace Server Type Only<a class="headerlink" href="#workspace-server-type-only" title="Permanent link">&para;</a></h2>
<p>Data Controller requires the OS account to have disk write privileges for a number of reasons:</p>
<ul>
<li>log capture</li>
<li>folder creation (initial setup)</li>
<li>table creation (demo version)</li>
<li>writing staging data (editors)</li>
<li>updating databases / datasets (approvers)</li>
</ul>
<p>On Viya, this is the default case.</p>
<p>On SAS 9, if your Stored Process Shared Server account (typically <code>sassrv</code>) is unavailable, or overly restricted, you may need to use a Workspace Server account for your STPs. This means that your Approvers must have the requisite access to perform the database updates.</p>
<p>The imported version of Data Controller is set up to work with the Stored Process Server. To switch this to Workspace Server, you can run the following code <em>after</em> importing the SPK:</p>
<div class="highlight"><pre><span></span><code>/* get the macros (or download / %include seperately) */
filename mc url &quot;https://raw.githubusercontent.com/sasjs/core/main/all.sas&quot;;
%inc mc;
/* put the path to your Data Controller folder here */
%let DCROOT=/YOUR/META/PATH/DataController;
/* this will extract all the objects in that folder */
%mm_getfoldertree(root=&amp;dcroot, outds=stps)
/* this creates the program to update all the STPs in that folder */
filename tmp temp;
data _null_;
set stps;
file tmp;
if publictype=&#39;StoredProcess&#39; then do;
str=cats(&#39;%mm_updatestpservertype(target=&#39;
,path,&#39;/&#39;,name,&#39;,type=WKS)&#39;);
put str;
end;
run;
/* run the program */
%inc tmp;
</code></pre></div>
<h2 id="custom-library">Custom Library<a class="headerlink" href="#custom-library" title="Permanent link">&para;</a></h2>
<p>If you wish to change the default <em>libref</em> or <em>libname</em> then there are TWO items to configure:</p>
<p>1) The library itself</p>
<p>2) The <code>mpelib</code> macro variable and the libname statement in the <code>/Admin/Data_Controller_Settings</code> stored process.</p>
<div class="admonition note">
<p class="admonition-title">Note</p>
<p>Be sure to make this change <em>after</em> running the configurator, to ensure the tables are first registered!</p>
</div>
<h2 id="permission-is-needed-to-access-the-servercontext-object">Permission is needed to access the ServerContext Object<a class="headerlink" href="#permission-is-needed-to-access-the-servercontext-object" title="Permanent link">&para;</a></h2>
<p>After a successful install, your business user may see the following message:</p>
<p><img alt="Permission is needed to access the ServerContext object attached to the stored process." src="../img/error_obtaining_stp.png" /></p>
<blockquote>
<p>Error obtaining stored process from repository</p>
<p>Permission is needed to access the ServerContext object attached to the stored process.</p>
</blockquote>
<p>The reason is that the context chosen when importing the SPK (perhaps, SASApp) is not available to your business user. It's likely you have multiple contexts.</p>
<p>The SPK must be re-imported with the correct context chosen. This may require regenerating the tables, or adjusting the permissions, if the new context uses a different system account.</p>
<h2 id="stored-processes-cannot-be-imported-into-a-project-repository">Stored Processes Cannot Be Imported Into A Project Repository<a class="headerlink" href="#stored-processes-cannot-be-imported-into-a-project-repository" title="Permanent link">&para;</a></h2>
<p>During the SPK import on a SAS 9 instance you may see the following dialog:</p>
<p><img alt="Stored processes cannot be imported into a project repository" src="../img/cannotimport.png" /></p>
<blockquote>
<p>Stored processes cannot be imported into a project repository</p>
</blockquote>
<p>This can happen when importing with Data Integration Studio and your user profile is making use of a personal project repository. Try re-connecting with the Foundation repository, or import with SAS Management Console (which does not support project repositories).</p>
<h2 id="there-is-no-logicalserver-of-the-type-requested-associated-with-the-servercontext-in-metadata">There is no LogicalServer of the type requested associated with the ServerContext in metadata.<a class="headerlink" href="#there-is-no-logicalserver-of-the-type-requested-associated-with-the-servercontext-in-metadata" title="Permanent link">&para;</a></h2>
<p>This can happen if you enter the wrong <code>serverName</code> when deploying the SAS program on an EBI platform. Make sure it matches an existing Stored Process Server Context.</p>
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